Membership Policy

Billing

Monthly memberships bill automatically on the same date each month using the card on file, starting the day you join. Prepaid one-month plans and class packs are charged once and do not renew.

Cancelling a membership

You can cancel any monthly membership from your member area, from our cancellation page or by emailing us. Cancel at least 5 days before your next billing date to avoid that charge. You keep access through the end of the period you already paid for. We do not charge cancellation fees and we do not require long contracts.

Freezes

Members can freeze a monthly membership for up to two months per year for travel, injury or illness. Freezes start on your next billing date; ask us in the member area or at the front desk.

Class cancellations and no-shows

Please cancel a reservation at least 2 hours before class so someone on the waitlist can take the spot. Cancel in time and any credit used is returned. Repeated no-shows may lose advance-booking privileges.

Packs, credits and passes

Class packs and day passes are valid for the period shown at purchase and are personal to you. Unused credits expire at the end of that period and are not exchangeable for cash.

Private lessons

Private sessions must be cancelled or rescheduled at least 24 hours in advance. Sessions cancelled later than that are charged in full, because the coach's time is reserved for you.

Refunds

If something goes wrong — a duplicate charge, a class we cancelled, a purchase you made by mistake — contact us and we will make it right. Refunds are issued to the original payment method.

Contact

info@tampamt.com · 813-321-8669